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Terms and conditions


Upon placing your order, you will receive an email confirming your order and method of payment.

GUARANTEE

All mineral specimens are subject to prior sale and sent with a "satisfaction guarantee".

For all returns, E-mail Rocks of Africa for a return authorization number within 10 days of receipt for a full refund, excluding the shipping costs. Please use our postal address for all correspondence. All returns must be insured & shipped to:

Colin & Helga Owen
P.O.Box 1384
Somerset West
7130, South Africa

For FedEx or UPS return shipments use:

Colin & Helga Owen
212 Helderberg College Road
Somerset West
7130,
South Africa

Tel : +27 21 855 3267
Cell: +27 82 730 5082 (Helga) Helga Spricht Deutsch
Fax: +27 21 855 4119

PAYMENT

By check drawn on a US bank, Cashier's Check, Money Order, International Money Order or via payment made through PayPal.  Orders will be shipped when payment has been cleared.

PRICES

All prices are in US Dollars ($).

SHIPPING from South Africa

A shipping and handling fee of $10,50 minimum will be added to all orders. On larger specimens there will be a 7% fee added to cover postage, insurance or registered. We also ship through FedEx and DHL at your expense. We track all orders. On large specimens please verify cost of shipping.